This Privacy Policy describes information handled through the ARES Training Club mobile application and related services. ARES Training Club operates the gym and determines how its members' information is used for gym operations. FraterUnion is a separate organization that develops, publishes, and operates the GymOS technology platform on ARES's behalf and processes ARES member information under ARES's instructions. In this policy, "we" refers to each in its respective role.
Information We Collect
- Account information: When you create an account, we collect your name, email address, and other profile details needed to identify you within the studio.
- Membership and booking data: We store membership status, class bookings, attendance history, and related studio activity connected to your account.
- Studio operations: Authorized staff may add contact details and internal operational notes to support member service.
- Payment information: Membership and billing payments are processed by Stripe. We do not store full payment card numbers on our servers. Stripe handles card data according to its own privacy policy.
- QR check-ins and attendance: When you check in to a class, we record attendance tied to your booking, including check-in time and method (such as QR scan or staff-assisted check-in).
- Device and camera permission: The app may request camera access only for authorized staff members to scan member QR codes at the front desk. Members are not required to grant camera access for normal app use.
- Analytics and diagnostics: We may collect limited technical information such as app version, device type, and error logs to keep the service reliable and secure.
How We Use Information
- Provide memberships, class bookings, attendance, and account access.
- Process payments and manage billing through Stripe.
- Operate staff check-in tools and studio operations.
- Improve app performance, security, and support.
- Communicate with you about your account, bookings, or support requests.
Who Can Access Information
We do not sell your personal information. Information is accessed or disclosed:
- By authorized ARES Training Club personnel for member, membership, booking, attendance, payment, and studio operations.
- By FraterUnion to operate and support the GymOS technology platform.
- By service providers that help operate the app, such as Stripe for payments.
- When required by law or to protect the rights, safety, and security of users.
Data Retention and Deletion
We retain account and activity data for as long as needed to provide the service, comply with legal obligations, and resolve disputes. You may request access, correction, or deletion of your personal information by contacting us.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure.
Children's Privacy
The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date.
Contact
Questions about this Privacy Policy or your data? Email support@arestrainingclub.com.
To request account deletion, email support@arestrainingclub.com.